Professional Carpet Cleaning FAQ: What You Need to Know
How often should I have my carpets professionally cleaned?
We recommend having your carpets professionally cleaned at least once every 6 to 12 months, depending on foot traffic, pets, and allergies.
What carpet cleaning method do you use?
We use hot water extraction and Low Moisture Cleaning methods.
Do I need to move furniture before my appointment?
We ask that you move small items and breakables before our arrival.
We recommend our customers to remove as many items as possible off the floor before we arrive but we will work around heavy furniture such as sofas, cabinets, beds, entertainment centers, dressers, etc.
How long will it take for my carpets to dry?
Depending on the method used carpets can be dry in a couple of hours or even before we have left the property. You can speed up the drying process by using fans, opening windows, or turning on your HVAC system.
What is low moisture cleaning?
Low Moisture Cleaning is a cleaning method that utilizes minimal amounts of water or liquid solutions to remove dirt, spots, and allergens from surfaces. This technique is commonly used to minimize drying time and reduce the risk of mold or mildew growth.
Click here to learn more about low moisture cleaning and how encapsulation cleaning works.
How long does the floor cleaning process take?
The duration of the cleaning process will depend on the complexity and size of the job. various factors, including the size of the area, the level of soiling, and the specific cleaning methods required.
Do I need to vacuum before you arrive?
It is helpful but not required. We pre-vacuum as part of our process to ensure the best clean possible.
What Payment Methods Do You Accept?
We accept Credit card, Online payments, Cash and more.
Do you have a minimum fee?
We do have a minimum fee of $150 but we will come out and give you a free no obligation estimate.
Can you remove all spots/stains?
While we can remove most spots, some may be permanent due to the nature of the spill, how long it has set, and the carpet type. We’ll do our best to treat and minimize any stubborn stains.
How much does carpet cleaning cost?
Pricing depends on the size of the area, the level of soiling, and any additional treatments needed.
Prices start at $150.
Do you clean upholstery and rugs?
At the moment we do not clean upholstery or area rugs.
How soon can I walk on the carpet after cleaning?
You can walk on it right away with clean socks, but it’s best to limit traffic until it’s completely dry.
Do you offer commercial carpet cleaning?
Yes, we specialize in commercial carpet cleaning that works around your business—not the other way around. Using advanced low-moisture cleaning technology, we deliver deep, long-lasting results without disrupting your daily operations.
Check out our commercial cleaning page here.
Still have questions? Contact us today—we’re happy to help!
What do you mean by Satisfaction Guaranteed?
Customer satisfaction is our top priority so if you are not satisfied with the quality of work, we will be more than happy to come back and re-clean any areas you were not happy with. Please note that not all spots can be removed and may have become permanent due to the nature of the spill, how long it has set, and the carpet type. We’ll do our best to treat and minimize any stubborn stains.
Do you offer free estimates?
Yes, We offer free no obligation estimates.
How do I schedule an appointment?
You can book an appointment by calling or texting us at (626) 771-8596 or through the contact form.
Can I have a free demo?
For commercial accounts we do offer a free demo of the Low Moisture Cleaning method.